Galway Painters

Complaints

How to raise a concern, and how we handle it.

We want to hear from you. If something hasn't gone right, please tell us so we can help put it right.

Complaints about our service. If you're unhappy with the matching or coordination service we provide, contact us at info@galwaypainters.ie or (021) 204 0227. We aim to acknowledge every complaint within two working days and to resolve it as quickly as we can.

Complaints about the painting work. If your complaint is about work carried out by an independent painter we matched you with, the work itself is a matter between you and that painter. We'll help where we can — by putting you back in touch and passing on your concern — but we are not responsible for the painter's workmanship.

How we handle it. We'll listen, look into what happened, and come back to you with a clear response and any steps we can take.

Contact. info@galwaypainters.ie or (021) 204 0227.